Supported accommodation software · UK

Supported accommodation software that follows the whole placement.

Evidwell is supported accommodation software for UK providers. Take a referral, place the right person in the right room, deliver and record their support, keep the property compliant and plan their move-on — with every step building the evidence your council, commissioners and board need.

Book a tailored demo ↗See how it works ↓

Why it matters

A clearer system for accommodation with support

Supported accommodation teams balance people, properties, risks, support commitments and external partners. Most services start with a referral spreadsheet, a room tracker, a shared drive of support plans and a separate file for certificates. It works for one house. By the third or fourth property, the cracks show:

Nobody is sure which rooms are void, reserved or about to become free.
Support plans are out of date and session notes do not link to them.
A gas certificate expires and no one notices.
A Housing Benefit payment stops and it takes weeks to spot.
A council review or commissioner visit means days of pulling records together by hand.

Evidwell holds the resident, the room, the property and the money in one connected record. Mandatory stages reduce accidental gaps, dashboards highlight action and every record carries ownership and timing — while daily use stays straightforward.

Core capabilities

Designed around supported housing work.

Each capability contributes to the same operational record instead of creating another isolated form.

Referral and eligibility

Capture referrals from councils, probation, hospitals and self-referrals, with eligibility decisions, documents and the reason accommodation with support is needed.

Placement suitability

Assess compatibility, location, vulnerability, known risks, restrictions and controls before allocation.

Digital agreements

Store licences, consents and signed documents against the resident record.

Support planning

Build goals and actions from identified needs, and link every session to the goal it supports. Session recording →

Occupancy and rooms

See placements, vacancies, voids, room status and move-in or leaving dates across properties.

Property compliance

Certificates, fire safety, inspections and repairs for every address, with alerts before anything expires. Compliance →

Housing Benefit and rent

Reconcile council payment schedules against expected rent and service charges. Housing Benefit →

Incidents and safeguarding

Record concerns and incidents with follow-up actions, owners and outcomes.

Move-on planning

Track housing applications, readiness, barriers and the practical work needed for greater independence.

Connected workflow

From action to evidence in four steps.

Refer

Receive consistent information and supporting documents.

Assess

Understand needs, risks, eligibility and property compatibility.

Place

Complete agreements, allocate accommodation and set up the rent record.

Progress

Deliver support, review change and prepare a realistic move-on plan.

Choosing a system

Supported accommodation software vs spreadsheets or care software

Need	Spreadsheets / generic CRM	Care home software	Evidwell
Referral to move-on journey	Manual	Partial	Built in
Support plans linked to session notes	No	Task-based	Yes
Rooms, voids and occupancy	Manual	Beds only	Yes
Property certificates and alerts	Manual	Rarely	Yes
Housing Benefit reconciliation	No	No	Yes
Evidence packs for councils and commissioners	Manual	Care-focused	Yes
Pricing	Per user	Per bed or per user	Per resident, unlimited staff

Who Evidwell is for

Evidwell suits UK providers of adult supported accommodation and supported housing, including exempt and specified accommodation providers; CICs, charities and housing associations; managing agents running multiple properties; and homelessness, resettlement, mental health and move-on services.

If you provide Ofsted-regulated supported accommodation for 16 and 17-year-olds, talk to us about your specific requirements first. For the regulatory picture for adult services, read our guide to exempt accommodation and licensing. Running supported living rather than shared accommodation? See supported living software.

Pricing

Priced per resident with unlimited staff accounts: Essential £399/month (up to 50 residents), Growth £699/month (51–150 residents) and Enterprise for larger or multi-organisation providers. Founding customers get guided implementation from £750 with a 60-day break option. See full pricing.

What changes

A calmer way to run the service.

Evidwell brings day-to-day work and management assurance into the same system, so action can happen while evidence is still current.

Better-informed placement decisions
A visible pathway for every resident
Fewer missed certificates and HB shortfalls
Stronger evidence of progress and move-on work

Questions

What providers ask.

Discuss your own workflow with the Evidwell team at info@evidwelltech.com.

Who is the system for?+

UK supported accommodation providers, CICs, charities, housing associations, managing agents and multi-site services that need joined-up resident, room and property records.

Can we manage several properties?+

Yes. Properties, rooms, residents, compliance items, Housing Benefit claims and operational actions can be organised across a portfolio.

How long does it take to get started?+

Guided implementation covers setup, importing your residents, properties and rent data, and training your team, so you are not starting from a blank screen.

Can staff use it on their phones?+

Yes. Evidwell runs in the browser on phones, tablets and desktops, so support workers can record sessions where they happen.

Does it replace professional judgement?+

No. The system structures evidence and workflow. Staff and managers remain responsible for placement, safeguarding and support decisions.

Can we get our data out if we leave?+

Yes. You own your data and can export it on request.

Keep exploring

Bring one real process to a 30-minute demonstration.

Show us a referral you took last month and we will walk it through Evidwell, from first contact to evidence pack.

Request a demonstration ↗