Before you start: our disclosure
Evidwell makes supported housing software, so we are not neutral. We have tried to be fair: every competitor detail below comes from that supplier’s own public website in October 2026, and we say where something is not listed rather than guessing. Features and pricing change, so confirm anything important directly with each supplier.
Step one: know which service model you run
“Supported living software” covers very different services. Getting this wrong is the most common reason providers end up with a system that does not fit.
| If you run… | You mainly need… | Look at |
|---|---|---|
| Supported living with CQC-regulated personal care | Rotas, eMAR, care plans, CQC evidence | Carebeans (QCS), Log my Care |
| Supported or exempt accommodation with housing-related support | Support plans, properties, compliance, Housing Benefit, licensing evidence | Evidwell, ECCO |
| Homelessness and housing charity services | Case management, outcomes, impact reporting | In-Form, ECCO |
| Children’s homes, 16+ or 18+ young people’s services | Ofsted-focused records and oversight | Mentor Software |
Quick comparison
| Software | Best suited to | Housing Benefit | Property compliance | Rota / eMAR | Pricing model |
|---|---|---|---|---|---|
| Evidwell | Supported & exempt accommodation, housing-related support | Yes — payment reconciliation | Yes — certificates & alerts | Not a focus | Per resident, unlimited staff, from £399/month |
| ECCO Solutions | Supported housing & social care, small to very large teams | Not listed | Buildings H&S module listed | Visit scheduling | Per user for large teams |
| In-Form (Homeless Link) | Homelessness & housing charities | Not listed | Not listed | No | Free to start; see pricing page |
| Carebeans (QCS) | Supported living with personal care | Not listed | Not listed | Yes — rota & eMAR | Per service user, 30-day rolling |
| Log my Care | Care providers incl. supported living | Not listed | Not listed | Add-ons | Free Starter plan, paid tiers |
| Mentor Software | Children’s homes, 16+ & 18+ services | Not listed | Compliance module listed | Not stated | See pricing page |
“Not listed” means we could not find it on the supplier’s website — it may still be available. Ask them.
The six systems in more detail
1. Evidwell — best for supported and exempt accommodation
Evidwell is built for UK providers delivering housing-related support. It connects resident support (assessments, support plans, session notes, incidents, move-on) with property compliance and Housing Benefit reconciliation, and produces evidence packs for councils, commissioners and boards. A readiness view is organised around the National Supported Housing Standards.
Consider: it is not a personal care platform — if you need eMAR and visit rostering for CQC care, pair it with a care system. It is a newer product, so ask for a demo using your own workflows. Supported living software · Pricing
2. ECCO Solutions — established supported housing case management
ECCO offers client case files, risk assessment, support planning, incidents and safeguarding, visit scheduling, outcome reporting and audit logs, with packages for small teams and for organisations of thousands of users. Its website lists long-standing customers and G-Cloud supplier status.
Consider: Housing Benefit handling is not described on its homepage, and large-team pricing is per user.
3. In-Form — case management for homelessness charities
Run by Homeless Link and built on Salesforce, In-Form is used by hundreds of non-profits for case management, outcomes and impact reporting, with integrations for larger customers.
Consider: it is a charity CRM rather than a property or compliance system, and some integrations are Enterprise-only.
4. Carebeans (QCS) — supported living with personal care
Carebeans covers staff rotas and time and attendance, eMAR, a family portal, service user records, training management and an operations dashboard, with links to QCS compliance content. Pricing is per service user with a 30-day rolling contract.
Consider: it is care-focused; housing management, property compliance and Housing Benefit are not described.
5. Log my Care — accessible care platform with a free plan
Log my Care offers support plans, daily logs, risk assessments, incidents, positive behaviour support and offline recording, with rostering, eMAR and family app add-ons, and a free Starter plan.
Consider: housing, rent and Housing Benefit are not covered; key features sit in paid tiers.
6. Mentor Software — young people’s services
Mentor focuses on children’s homes, 16+ supported accommodation and 18+ services, with bespoke forms, messaging, permissions and multi-site oversight. It states ISO 27001 certification.
Consider: it is designed around young people’s and Ofsted settings rather than adult housing-related support.
Seven questions to settle before you buy
- Does it fit our service model — personal care, housing-related support or young people?
- Can it evidence support for exempt accommodation Housing Benefit reviews?
- Will it help us prepare for supported housing licensing and the National Supported Housing Standards?
- Does it track property certificates and alert us before they expire?
- Is pricing per user, per resident or per site — and what will it cost in three years?
- Can we export all our data, and what is the minimum contract?
- Will the supplier run our real scenarios live in the demo?
For a deeper checklist, read our supported housing software buyer’s guide and our guide to exempt accommodation and licensing.